
|
We believe change is positive and necessary to keep moving forward. It helps energy to flow, and keeps us fresh in our perspectives. There is stability in structure and consistency, and there is a balance in keeping that consistency while being open to flow with the times. Being a spa based in Ayurveda and holistic philosophies, we are always striving for the best balance. To greet the incoming new year, we will be making some minor changes to our structure, menu & membership options. Membership Options - We have added another option to our memberships for those of you who like the premium treatments, and have enhanced the membership benefits. Memberships are charged automatically to your credit card monthly. Here are our the changes, which are effective immediately.
Pay-What-You-Can - In 2009, Sensorielle explored the rewarding idea of becoming a "pay-what-you-can" day spa for all services. We have enjoyed this experience and love giving back to our community. Due to valuable feedback from you, our clients, and an in depth review of our structure, we are refining our system beginning January 1, 2010. We will continue "pay-what-you-can" on Tuesday and Thursday for specific services which include our 30 or 60 minute basic massages, sensorielle facial, acupuncture, and energy work. If you are a PWYC client already on a treatment plan, we will continue to see you on your regular day for your regular treatments. New PWYC clients will only be accepted on our Tuesday/Thursday schedule. All other days, we offer all services at our normal prices. Enhancements, ayurveda, and other treatments with a high product cost are excluded from PWYC, however we believe you will find just as much benefit from our basic treatments. As a side note, we are looking into a non-profit option to allow our PWYC clients to use all of our services at a price they can afford without cutting into product cost and therapist wages. Stay tuned, as this is a goal we want to reach within the next year. Menu changes - We have made some changes to our menu, effective immediately except where noted. Please understand that some of our pricing was not in line with the rest of the menu, so to be fair to our clients and therapists, we intended to bring our prices into balance. We hope that our price reductions will be exciting to you and that our increases will be minimal enough not to make a big difference to you.
Tipping policy - When we went to a pay-what-you-can structure, we decided to let go of our non-tipping policy. So this is not exactly a new change, however we wanted to alleviate confusion and clarify the policy. We are no longer a "non-tipping" facility. We received a lot of feedback about the non-tipping policy. Some clients liked not feeling pressured to tip, and some clients wished to leave a tip as a token of their appreciation, but were not able to. We feel when clients are told they are not allowed to tip, this blocks energy flow even though sometimes they understood the reason behind our philosophy. Therapists were not allowed even to accept cash tips which often created confusion and negative feelings with both the therapists and clients alike. The idea behind our non-tipping philosophy was to be viewed as the wellness center we strive to create rather than just a service facility. You wouldn't normally expect to tip a doctor, nurse, naturopath, or homeopath. However after practicing this idea, and receiving feedback, we do realize that these practitioners usually make a much higher wage, and we are indeed a luxury spa that also offers holistic wellness services. Clients are permitted to leave a cash tip if they would like to. At this time, we cannot accept tips on credit cards. We wish to emphasize that all clients are welcome to come in for services and not feel obligated to leave a tip. Therapists are not expecting tips. It is a nice surprise bonus when they receive one. We do absolutely want to honor our clients who enjoy the non-tipping atmosphere. Please know you are not expected to start tipping if you are use to paying only for your services. We leave it up to you to decide what feels right, with absolutely no judgement or obligation on our end. |
Should you have questions about Sensorielle Spa or wish to purchase any of our spa treatments or pure botanical products, please feel free to contact us at:
Sensorielle Spa
1801 13th St, Ste 150 (One Boulder Plaza)
Boulder, CO 80302
phone 303.247.9932
fax 303.247.0062
email: experience@sensoriellespa.com
online: send us your questions or comments online!
Hours: Mon-Sat 9 am to 7 pm (7-8 by appointment), Sun 12-5
Monday - family day 9-2 (pediatric oriental medicine)
Tuesday/Thursday - "Pay-What-You-Can" days (view faq for info)
spa treatments | holistic products | health & wellness | essence/contact | gift certificates | news/links | site map